How we handle your information

When you fill out our quote form or request our pricing guide, we collect the information you choose to give us:

• Your name
• Your phone number
• Your email address
• Project details you share, such as the service you’re interested in (windows, entry doors, patio doors), your city, and any message you add
• The page you submitted the form from, the referring page, and basic marketing source details (UTM source, medium, and campaign) that may be attached to the link you clicked to reach us

We only collect the information you enter yourself. We do not ask for credit card numbers through this website.

We use the information you submit to:

• Respond to your quote request and contact you to book a free in-home consultation
• Understand which pages and marketing sources bring visitors to our site, so we can improve them

We do not use your information for any purpose you wouldn’t reasonably expect from a quote request.

We do not sell, rent, or trade your personal information to third parties. Your submission is stored in our database so our team can follow up with you, and an automated notification is sent to our business email so we see your request quickly. That’s it.

This website uses Google Analytics 4 to understand how people find and move through the site. It sets cookies in your browser and records things like which pages you viewed, roughly where in the world you are, what device and browser you used, and which link or search brought you here.

We use this only to see which pages and which marketing sources actually bring homeowners to us, so we can improve the ones that work. We do not use it to identify you personally.

We also advertise on Google. If you reached this site by clicking one of our ads, the link carries a short identifier from Google, and we store that identifier alongside your enquiry. It tells us which advertisement produced a genuine request for a quote, so we can stop paying for the ones that do not. It contains no personal information about you and is of no use to anyone else. We do not build advertising profiles and we do not run remarketing — that is, we do not use your visit here to follow you around other websites with our ads. If that ever changes, this page changes with it.

This information is processed by Google on our behalf, which means it may be stored on servers outside Canada. Google uses your IP address to estimate the general area you are in and does not pass your IP address on to us.

If you would rather not be included, you can install Google’s Analytics opt-out add-on for your browser, or block cookies for this site in your browser settings. Nothing on this website stops working if you do.

Separately, our hosting provider keeps standard server logs, such as IP addresses and browser types, as part of keeping the site online and secure. We do not use those logs to build profiles of individual visitors.

We keep your submission for as long as needed to respond to your request and follow up with you about your project. If you ask us to delete your information, we will remove it from our records (see below).

You can ask us to delete your information, correct something that’s wrong, or simply ask a question about how we handle your data. The fastest way is to reach us directly:

• Call us at (416) 636-8651
• Email us at sales@globalwindowsdoors.ca

You can also write to us at: Global Windows and Doors Home Improvement Inc., 824 Wilson Ave, North York, ON M3K 1E5.

If we change how we handle information, we’ll update this page. The “last updated” date at the top reflects the most recent revision.